Terms, Conditions & Policies

IMPORTANT NOTICE FOR RIDERS: THIS AGREEMENT IS SUBJECT TO BINDING ARBITRATION AND A WAIVER OF CLASS-ACTION RIGHTS AS DETAILED BELOW.

Please read these Terms & Service (“Agreement” or  “Term of Service”) carefully before using www.sweatcyclingstudio.com (“the Site) operated by SWEAT Indoor Cycling Studio LLC (“us”, “we”, or “our”).  This Agreement sets forth the legally binding terms and conditions for your use of the site at www.sweatcyclingstudio.com.

This Terms of Service is an agreement between you and SWEAT Cycling (“us”, “we”, or “our”). Together this Terms of Service (collectively, the “Terms of Service” or “Agreement”) applies to your use of the website, www.sweatcyclingstudio.com (the “Site”), our mobile apps, and other services that we provide, including services provided at our studios (the “Services”).

By, as applicable, accessing or using the Services in any manner, including, but not limited to, visiting or browsing the Site, downloading the mobile app(s), or contributing content or other materials to the Site or on or via the mobile app(s), you agree to be bound by the Terms of Service. You are only authorized to use the Services if you agree to abide by all applicable laws and to the Terms of Service.  Please read the Terms of Service carefully and save it.  If you do not agree with it, you should leave the Site and/or mobile app and discontinue use of the Services immediately.

CHANGES TO THIS AGREEMENT

We reserve the right to modify the Terms of Service at any time, in our sole discretion. If we modify material terms to this Agreement, such modification will be effective after we send you notice of the amended agreement, if permitted under the applicable law. Such notice will be in our sole discretion, and the manner of the notification may include, for example, via email, posted notice on the Site or mobile apps, or other manner. Your failure to cease use of the Services after receiving notification of the modification will constitute your acceptance of the modified terms.

If you do not agree to any of this Agreement or any changes to this Agreement, do not use, access or continue to access the Site, or discontinue any use of the Site immediately.

STUDIO POLICIES, RULES, AND REGULATIONS

Waitlist Policy

  • If you sign up for a class and enter onto a waitlist, the following considerations must be made:

    • By signing up for the waitlist you are signing up for the class.

    • You may get off the waitlist several hours before class (you will receive an email or text), or you may be added from the waitlist at the start of class due to no-shows.

    • If you are not present and your name is bumped off the waitlist, you will be penalized as a no-show.

    • If you do not plan to come to the studio and wait, you must remove yourself from the waitlist before class time.

  • By removing yourself from the waitlist prior to class time, you will not be penalized as a late-cancel or no-show.

Reservation Policy

  • Single rides and packages can be purchased in studio or online. Bikes can be reserved online up to 7 days in advance.

  • We do not accept unpaid reservations over the phone or in person. A single class or package must be purchased in order to reserve a bike.

  • All packages are per location only with the exception of our Hopper Pass which is valid at all locations.

CANCELLATIONS:  YOU MUST CANCEL CLASS 8 HOURS IN ADVANCE OR YOU WILL BE DEDUCTED FROM THAT CLASS.  

This includes switching time slots under the 8-hour notice time period. You may cancel class through our online system only. If you are an unlimited rider and a late cancel occurs, you will be charged a late cancel fee of $10.00 or a no-show fee of $20.00.

RESERVATIONS:  YOU MUST BE PHYSICALLY PRESENT 5 MINUTES PRIOR TO THE START OF YOUR SCHEDULED CLASS OR YOUR SPOT MAY BE GIVEN TO A WAITLISTED RIDER.

Membership & Class Commitment Cancellation

  1. UNLIMITED RIDES / MONTH: The initial term of this agreement is for one (1) month, or 30 days, following receipt of purchase and is ongoing as long as the membership remains active in your account. This membership type is auto-recurring and will renew automatically on the date of purchase thereafter every month. By agreeing, you understand it is your responsibility to notify your studio by email at hello@sweatcyclingstudio.com, to cancel your membership at any time. You also understand that if payment has already been drafted on the renewal date, you will not be refunded the cost of the renewal and your membership will be canceled prior to the next renewal date.

REFUND POLICY

As applicable, classes and membership packages are non-refundable.  No exceptions. We do not offer refunds on purchases for our services.

SWEAT reserves the right to deny a refund on any item purchased in a SWEAT studio or online.

ENTIRE AGREEMENT & NO WAIVER

The Terms of Service, together with our Privacy Policy, and any other legal notices published on the Site or mobile app(s), shall constitute the entire agreement between you and us concerning the Services, and supersedes all prior terms, agreements, discussions, and writings regarding the Services.  If any provision of the Terms of Service is found to be unenforceable, then that provision shall not affect the validity of the remaining provisions of the Terms of Service, which shall remain in full force and effect.

No waiver of any term of the Terms of Service shall be deemed a further or continuing waiver of such term or any other term. Our failure to assert any right or provision under the Terms of Service shall not constitute a waiver of such right or provision.

Service Interruptions

Our Services may be suspended temporarily or permanently without notice to you for security purposes, maintenance or repair, system failures, or other similar circumstances (collectively, “Service Interruptions”). You acknowledge and agree that you are not entitled to a refund or rebate related to such Service Interruptions.

GOVERNING LAW

This Agreement (and any further rules, policies, or guidelines incorporated by reference) shall be governed and construed in accordance with the laws without giving effect to any principles of conflicts of law.

LIMITATION OF LIABILITY

PLEASE READ THIS SECTION CAREFULLY SINCE IT LIMITS THE LIABILITY OF THE SWEAT ENTITIES TO YOU

  • By attending classes, events, activities, and other programs provided by us, using the SWEAT studio facilities and equipment, and/or using the Services, you hereby acknowledge on behalf of yourself, your heirs, personal representatives and/or assigns, that there are certain inherent risks and dangers in the strenuous nature of the SWEAT workout program, you hereby acknowledge that you have voluntarily chosen to participate in an intense physical exercise program. You understand that SWEAT strongly recommends that you consult with my physician prior to commencing any classes. You acknowledge that you have been fully informed of the strenuous nature of this exercise program and the possibility of adverse physiological occurrences including, but not limited to: abnormal blood pressure, fainting, heart attack or death. You assume all risks for your health and well-being, and fully release and hold harmless for any responsibility, cost or damages the SWEAT Entities.

  • WE ARE PROVIDING THE SERVICES, INCLUDING THE SITE AND MOBILE APPS, ON AN “AS IS” AND “AS AVAILABLE” BASIS, WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED. WITHOUT LIMITING THE FOREGOING, SWEAT ENTITIES EXPRESSLY DISCLAIM ANY AND ALL WARRANTIES AND CONDITIONS OF MERCHANTABILITY, TITLE, ACCURACY, COMPLETENESS, UNINTERRUPTED OR ERROR-FREE SERVICE, FITNESS FOR A PARTICULAR PURPOSE, QUITE ENJOYMENT, NON-INFRINGEMENT, AND ANY WARRANTIES ARISING OUT OF COURSE OF DEALING OR TRADE USAGE.

  • WE MAKE NO PROMISES WITH RESPECT TO, AND EXPRESSLY DISCLAIM ALL LIABILITY FOR: (1) PRODUCTS, SERVICES, INFORMATION, PROGRAMMING, AND/OR ANYTHING ELSE PROVIDED BY A THIRD PARTY THAT IS ACCESSIBLE TO YOU THROUGH THE SERVICES; OR (2) THE QUALITY OR CONDUCT OF ANY THIRD PARTY YOU ENCOUNTER IN CONNECTION WITH YOUR USE OF THE SERVICES.

  • YOU AGREE THAT TO THE MAXIMUM EXTENT PERMITTED BY LAW, SWEAT ENTITIES WILL NOT BE LIABLE TO YOU UNDER ANY THEORY OF LIABILITY. WITHOUT LIMITING THE FOREGOING, YOU AGREE THAT, TO THE MAXIMUM EXTENT PERMITTED BY LAW, SWEAT ENTITIES WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, OR EXEMPLARY DAMAGES, LOSS OF PROFITS, BUSINESS INTERRUPTION, REPUTATIONAL HARM, OR LOSS OF DATA (EVEN IF FORESEEABLE) ARISING OUT OF OR IN ANY WAY CONNECTED WITH YOUR USE OF, OR INABILITY TO USE, THE SERVICES.

  • YOUR SOLE REMEDY FOR DISSATISFACTION WITH THE SERVICES IS TO CEASE USE OF THE SERVICES.

  • WITHOUT LIMITING THE FOREGOING, SWEAT ENTITIES’ MAXIMUM AGGREGATE LIABILITY TO YOU FOR LOSSES OR DAMAGES THAT YOU SUFFER IN CONNECTION WITH THE SERVICES IS LIMITED TO THE AMOUNT PAID TO US IN CONNECTION WITH THE SERVICES IN THE TWELVE (12) MONTHS PRIOR TO THE ACTION GIVING RISE TO LIABILITY.

  • SOME JURISDICTIONS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR EXCLUSIONS OF LIABILITY FOR CERTAIN TYPES OF DAMAGES. AS A RESULT, THE ABOVE LIMITATIONS AND EXCLUSIONS MAY NOT APPLY TO YOU IN WHOLE OR IN PART.

Severability and Waiver

A failure to exercise or enforce any right or provision of the Terms of Service shall not constitute a waiver of such right or provision. If any provision of this Agreement is found by a court of competent jurisdiction to be unlawful, void or for any reason unenforceable then that provision shall be deemed severable from this Agreement and shall not affect the validity and enforceability of any of the remaining provisions.

Notifications

We may provide notifications to you as required or permitted by law via email to the primary email address associated with your account, mobile notification, hard copy or posting of such notice on our Services. SWEAT is not responsible for any automatic filtering that you or your network provider may apply to such notifications.

INTERPRETATION

In construing or interpreting the Terms of Service, headings are for convenience only, and not to be considered.

CONTACTING US

If you have any questions about the Terms of Service, at the Services, the Site, or mobile apps, please contact us at: hello@sweatcyclingstudio.com.